Effective Date: 30/09/2026

Business Name: Mane Motion Driving School

1. Introduction

These Terms and Conditions govern the provision of driving lessons and related services by Mane Motion Driving School to the pupil.

By booking and attending lessons, you agree to be bound by these Terms and Conditions.

2. Eligibility

To take driving lessons, pupils must:

• Meet the legal minimum age requirements for learning to drive.
• Hold a valid provisional or full driving licence appropriate for the vehicle being used.
• Produce their driving licence for inspection upon request.
• Inform the instructor immediately of any medical condition, disability, or circumstance that may affect their ability to drive safely.

3. Booking and Lesson Payments

3.1 Lesson Booking

Lessons may be booked directly with the Driving School or the assigned instructor.

All bookings are subject to availability.

3.2 Payment

Payment must be made in advance or at the start of each lesson unless otherwise agreed in writing.

We accept payment by:

• Cash
• Bank transfer
• Debit/Credit card

3.3 Lesson Packages

Any pre-paid lesson package:

• Must be used within 12 months of purchase unless otherwise agreed.
• Is non-transferable without written consent.
• Has no cash value and cannot be exchanged for cash.

4. Cancellations and Missed Lessons

4.1 Pupil Cancellation

A minimum of 48 hours’ notice is required to cancel or rearrange a lesson.

Where less than 48 hours’ notice is provided, the full lesson fee may be charged.

4.2 Failure to Attend

If a pupil fails to attend a lesson at the agreed location and time:

• The lesson will be considered cancelled.
• The full lesson fee will be payable.

4.3 Instructor Cancellation

If the instructor must cancel a lesson due to illness, vehicle issues, adverse weather, or unforeseen circumstances:

• An alternative lesson will be offered; or
• Any payment already made will be credited or refunded.

5. Lesson Duration and Punctuality

Lessons will start and finish at the agreed times.

If a pupil is late

• The lesson may still end at the scheduled finish time.
• Additional time is not guaranteed.

If an instructor is late, every reasonable effort will be made to provide the full lesson duration or suitable compensation.

6. Driving Test Bookings

6.1 Responsibility for Test Booking

Unless otherwise agreed, pupils are responsible for booking their own practical and theory tests.

6.2 Use of Instructor’s Vehicle for Test

The Driving School reserves the right to refuse use of the instructor’s vehicle for a driving test if, in the instructor’s professional opinion:

• The pupil is not at a safe test standard.
• The pupil may present a risk to themselves, the examiner, or other road users.
• The pupil has not completed sufficient training.

Any such decision will be made solely at the instructor’s discretion.

6.3 Test-Day Fees

Additional charges may apply for:

• Vehicle hire for practical tests.
• Pre-test warm-up lessons.
• Extended waiting periods.
  Fees will be advised in advance.

7. Instructor Responsibilities

The Driving School agrees to:

• Provide tuition to a professional standard.
• Maintain vehicles in a safe and roadworthy condition.
• Hold appropriate insurance.
• Conduct lessons in accordance with applicable laws and regulations.

8. Pupil Responsibilities

Pupils must:

• Follow the instructor’s reasonable instructions.
• Behave respectfully and safely.
• Wear any necessary corrective lenses required by law.
• Refrain from driving under the influence of alcohol, drugs, or any substance affecting driving ability.
• Advise the instructor of any changes to health, licence status, or personal circumstances.

9. Behaviour and Conduct

The Driving School reserves the right to terminate lessons immediately if a pupil:

• Uses abusive, threatening, discriminatory, or inappropriate language.
• Engages in unsafe behaviour.
• Damages the vehicle intentionally.
• Appears to be under the influence of drugs or alcohol.

No refund will be given for any lesson terminated due to misconduct.

10. Refund Policy

Refund requests will be considered at our discretion but are not common policy. We will carry forward outstanding lessons for 6 months.

Refunds may be subject to deductions for:

• Lessons already completed.
• Administrative costs.
• Outstanding cancellation charges.

Refunds will normally be processed within 14 days of approval.

11. Liability

The Driving School will not be liable for:

• Driving test cancellations by the Driver and Vehicle Standards Agency (DVSA).
• Delays caused by traffic, weather, roadworks, or events outside our control.
• Loss of earnings, consequential losses, or indirect damages.

Nothing in these Terms excludes liability for death, personal injury, fraud, or any liability that cannot legally be excluded.

12. Data Protection

We process personal information in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information collected may include:

• Name
• Address
• Telephone number
• Email address
• Driving licence information
• Lesson records

Personal information will only be used for delivering driving instruction and managing bookings.

13. Complaints

Any complaints should be submitted in writing to:
Mane Motion Driving School
info@manemotiondrivingschool.co.uk

We aim to investigate and respond within 14 working days.

14. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time.

The latest version will be available upon request and on our website, where applicable.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.